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Appendix C: Chart of Library Standards by Service Level

View the standards via a PDF Chart or by the Service Levels listed below.

Gateway

  • Population: under 500
  • Total Hours Open: 14-20
    • Hours after 5 PM / Weekend Hours: some combination
  • Public computers: 3
  • Internet Bandwidth: T1+
  • Automation: YES
  • KLA Membership: YES
  • ALA or Other Membership: not required
  • Paid Staff hours: 16
  • Education Level (Director): Statewide and/or System Training
  • Education Level (Other Staff): not required
  • Meeting Room: YES
  • Technology Staff: not required
  • Computer Classes: YES

Linking

  • Population: 500-1,000
  • Total Hours Open: 18-30
    • Hours after 5 PM: some
    • Weekend Hours: some
  • Public computers: 4
  • Internet Bandwidth: T1+
  • Automation: YES
  • KLA Membership: YES
  • ALA or Other Membership: not required
  • Paid Staff hours: 20
  • Education Level (Director): Statewide and/or System Training
  • Education Level (Other Staff): not required
  • Meeting Room: YES
  • Technology Staff: not required
  • Computer Classes: YES

Service Center I

  • Population: 1,000-2,500
  • Total Hours Open: 32-50
    • Hours after 5 PM: some
    • Weekend Hours: Saturday or Sunday
  • Public computers: 6
  • Internet Bandwidth: T1+
  • Automation: YES
  • KLA Membership: YES
  • ALA or Other Membership: not required
  • Paid Staff hours: 34
  • Education Level (Director): Statewide and/or System Training
  • Education Level (Other Staff): not required.
  • Meeting Room: YES
  • Technology Staff: not required
  • Computer Classes: YES

Service Center II

  • Population: 2,500-10,000
  • Total Hours Open: 45-60
    • Hours after 5 PM: 5 hours/week
    • Weekend Hours: 4 hours
  • Public computers: 8
  • Internet Bandwidth: T1+
  • Automation: YES
  • KLA Membership: YES
  • ALA or Other Membership: not required
  • Paid Staff hours: 80
  • Education Level (Director): Statewide and/or System Training AND Bachelor’s Degree
  • Education Level (Other Staff): not required.
  • Meeting Room: YES
  • Technology Staff: YES
  • Computer Classes: YES

Major Service Center I

  • Population: 10,000 – 25,000
  • Total Hours Open: 55-65
    • Hours after 5 PM: 5 hours/week
    • Weekend Hours: 4 hours
  • Public computers: 12
  • Internet Bandwidth: T1+
  • Automation: YES
  • KLA Membership: YES
  • ALA or Other Membership: YES
  • Paid Staff hours: 150
  • Education Level (Director): Statewide and/or System Training AND M.L.S.
  • Education Level (Other Staff): not required.
  • Meeting Room: YES
  • Technology Staff: .5 FTE
  • Computer Classes: YES

Major Service Center II

  • Population: 25,000-100,000
  • Total Hours Open: 55-65
    • Hours after 5 PM: 5 hours/week
    • Weekend Hours: 4 hours
  • Public computers: 18 hours
  • Internet Bandwidth: 18
  • Automation: 3.0 mbps
  • KLA Membership: YES
  • ALA or Other Membership: YES
  • Paid Staff hours: 10 FTE
  • Education Level (Director):
  • Education Level (Other Staff):
  • Meeting Room: YES
  • Technology Staff: 1.0 FTE
  • Computer Classes: YES

Major Resource Center

  • Population: Greater than 100,000

All Levels in a PDF Chart.