Appendix B: Chart of Library Standards by Service Level

View the standards via a PDF Chart (scroll down to Appendix C) or by the Service Levels listed below.

APPENDIX C
Chart of Library Standards by Service Level
Standards Category Gateway Library Linking Library Service Center I Service Center II Major Service Center I Major Service Center II Major Resource Center
Population <500 500-1,000 1,000-2,500 2,500–10,000 10,000-25,000 25,000-100,000 >100,000
Total Hours Open 18-30 32-50 45-60 55-65 55-65 Under development
Hours After 5pm Some combination At least 5 hours per week
Weekend Hours At least 4 hours Sat. or Sun.
Director – Full-time hours 32-40 hours minimum
Director paid 2 Hrs/Wk for Administration Duties YES YES YES YES YES YES
Public computers or laptops (Minimum number) 3 4 6 8 12 18
Internet Bandwidth (minimum megabits per second) 10 mbps 10 mbps 15 mbps 15 mbps 20 mbps 35 mbps
Wireless Internet 24/7 YES YES YES YES YES YES
Automation (ILS/OPAC) YES YES YES YES YES YES
KLA Membership YES YES YES YES YES YES
ALA or Other Memberships YES YES
Paid Staff Hours 16 20 34 80 150 400
Education of Director State-wide and/or System Training State-wide and/or System Training State-wide and/or System Training Bachelors and Statewide and/or System Training MLS and Statewide and/or System Training MLS and Statewide and/or System Training
Education of Other Staff MLS
Meeting Room(s) YES YES YES YES YES YES
Technology Staff (minimum) YES 5 FTE 10 FTE
Computer Classes YES YES YES YES YES YES