After-lunch course with Pat Wagner: Ethics
One common definition of ethics is the study of good and evil and right and wrong. In practical terms, a
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Author: NEKLS
After-lunch course with Pat Wagner: Customer service
The pandemic has created new customer service challenges for libraries. Staff and library users rely more on virtual communication, including
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After-lunch course with Jamie LaRue: Advocacy
Libraries have been losing support, measured by willingness to fund, for the past 25 years. The reasons mostly have to
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