After-lunch course with Jamie LaRue: Advocacy, from March 11, 2021 Libraries have been losing support, measured by willingness to fund, for the past 25 years. The reasons mostly have to do with conservative "framing" of taxation. So a new style of advocacy is needed, one based on neuroscience and a reframe of the social construct.… After-lunch course with Jamie LaRue: Advocacy

After-lunch course with Pat Wagner: Customer service. This presentation will require registration: https://register.gotowebinar.com/register/538857868931692044. The pandemic has created new customer service challenges for libraries. Staff and library users rely more on virtual communication, including email, text, phone, and video conferences. More people in your community, as well as your library’s employees, are feeling overwhelmed, and libraries… After-lunch course with Pat Wagner: Customer service

Register here: https://register.gotowebinar.com/register/7077409429991086863 One common definition of ethics is the study of good and evil and right and wrong. In practical terms, a code of ethics establishes guidelines and processes for making decisions and taking action. Four principles that support ethical behavior in libraries are transparency, privacy, access to information, and fair and equal treatment.… After-lunch course with Pat Wagner: Library ethics

Have you ever worked with someone who should have been fired? Have you noticed that sometimes we go 20 years avoiding a 20 second talk? This workshop focuses on how to build a script for a crucial conversation, predicated on courtesy, clarity, and communication. Register in advance for this free workshop: https://kslib.zoom.us/meeting/register/tJAvceGtpzgvGtSFmxzg2aVEGpfrgI1A49aX (After registering, you… After-lunch course with Jamie LaRue, HR management: The 20 second talk

Register here: https://kslib.zoom.us/meeting/register/tJwod--rqjsuG9enGQe5L8kh078M4ESFjq7D! Writing policy for your library can be daunting. The State Library requires it, but other than that, what’s the point? You might hear that I don’t want to be limited in what I can do or that we did all that 20 years ago or that everything is working just fine as… After-lunch course with Andrew Smith: Policy writing and review

The second in our After Lunch Course Series for 2022, coordinated by the 7 Regional Library Systems around the state of Kansas, is open for registration.   This webinar will be all about Intellectual Freedom and common challenge issues happening all around us. Intellectual Freedom: Fighting the Good Fight With book bans all over the news, intellectual… After-lunch course: Martin Garnar

                          Save the date: March 30 at 1:30 p.m., description and registration link will be added here when available

Please join the Kansas Regional Library Systems on Thursday, June 15, 2023 at 1:30 PM via Zoom for another helping of the After-lunch Course.   Why Patron Privacy Matters and How You Can Protect It            Why privacy matters, even if you have nothing to hide (ethical foundation for protecting (patron privacy).… After-lunch course: Intellectual Freedom – Privacy