View the standards via a PDF Chart (scroll down to Appendix C) or by the Service Levels listed below.
| APPENDIX C | ||||||||
| Chart of Library Standards by Service Level | ||||||||
| Standards Category | Gateway Library | Linking Library | Service Center I | Service Center II | Major Service Center I | Major Service Center II | Major Resource Center | |
| Population | <500 | 500-1,000 | 1,000-2,500 | 2,500–10,000 | 10,000-25,000 | 25,000-100,000 | >100,000 | |
| Total Hours Open | 18-30 | 32-50 | 45-60 | 55-65 | 55-65 | Under development | ||
| Hours After 5pm | Some combination | At least 5 hours per week | ||||||
| Weekend Hours | At least 4 hours Sat. or Sun. | |||||||
| Director – Full-time hours | 32-40 hours minimum | |||||||
| Director paid 2 Hrs/Wk for Administration Duties | YES | YES | YES | YES | YES | YES | ||
| Public computers or laptops (Minimum number) | 3 | 4 | 6 | 8 | 12 | 18 | ||
| Internet Bandwidth (minimum megabits per second) | 10 mbps | 10 mbps | 15 mbps | 15 mbps | 20 mbps | 35 mbps | ||
| Wireless Internet 24/7 | YES | YES | YES | YES | YES | YES | ||
| Automation (ILS/OPAC) | YES | YES | YES | YES | YES | YES | ||
| KLA Membership | YES | YES | YES | YES | YES | YES | ||
| ALA or Other Memberships | YES | YES | ||||||
| Paid Staff Hours | 16 | 20 | 34 | 80 | 150 | 400 | ||
| Education of Director | State-wide and/or System Training | State-wide and/or System Training | State-wide and/or System Training | Bachelors and Statewide and/or System Training | MLS and Statewide and/or System Training | MLS and Statewide and/or System Training | ||
| Education of Other Staff | MLS | |||||||
| Meeting Room(s) | YES | YES | YES | YES | YES | YES | ||
| Technology Staff (minimum) | YES | 5 FTE | 10 FTE | |||||
| Computer Classes | YES | YES | YES | YES | YES | YES | ||